Contact information

Get In Touch

Thank you for choosing Rizzcostumes.com for your costume needs. If you have any questions, concerns, or feedback, please feel free to contact us through any of the following methods.

1. Email Support: service@rizzcostumes.com (Recommended)

Response Time: Our customer support team typically responds within 24 hours.

2.Online Chat

You can start a live chat with us by clicking the message button located at the bottom right corner of our website. 

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (PST)

If you contact us outside of these hours, you can leave us a message ,and we will reply as soon as possible on the next business day.

3. Telephone Service

Contact Number: +8619078973770
Remind: To ensure we can provide the best possible assistance for your specific costume or sizing inquiry, phone consultations are available by appointment only. Please email us at service@rizzcostumes.com to make an appointment.

Our Business Information

Store Name: Rizzcostumes

Business Address

Room 503, Unit 1, Building 8, Jiayi Xincheng
No. 599 Lijing Road, Shuangliu
Chengdu Sichuan 610213
China

Note: This address is our office location and is not a return address. If you need to return an item, please contact our customer service team first for the correct return instructions.

Contact Number: +8619078973770